Many of our clients are undergoing cancer therapies or are otherwise immuno-compromised. Thank you for helping keep us and our community safe.
One to two days before your appointment we email you to check for any symptoms. At the door we'll screen you again.
Non-medical masks are mandatory. Please bring your own, clean mask and arrive wearing it. Face shields without a mask are not permitted.
Kindly pay by e-transfer the day of your visit. Receipts are emailed. (Please note: we don't accept debit or credit card transactions).
Our waiting area is closed
Please arrive on time and wait in your car if you’re early. Friends and family are asked to also wait in the car or return afterwards to pick you up. Exceptions are made for those needing caregiver supports.
Please don’t wear gloves. We have hand sanitizer and good old fashioned soap and water! You’ll be asked to clean your hands upon arrival and after therapy.
Time and space
We take 30 minutes between each appointment to clean. This also eliminates the chance of overlap between clients. We treat no more than 5 people per day.
Lots of cleaning
All high-touch areas (door knobs, treatment zones, washroom) are cleaned between each client. Increased cleaning protocols are completed at the end of each therapy day.